As some of you are aware we have had different issues related to our hardware and different bits of our system going down or being problematic.Most notably, some corruption has caused massive downtime on Beyond and Horizons. Revelations also suffered from the effects of this corruption, as well as being a general lagfest the rest of the time. While FTB needs to take some responsibility for that, the rest of it comes down to a hardware and maintenance system that was perfect for us when we started but has not evolved with us. That changes today.
We've already begun to get new hardware and migrate to a new setup which is more flat and includes multiple smaller boxes instead of one massive one. In this way, we hope to reduce the likelihood of cascading failure on several servers due to one faulty piece of hardware or software.
We hope to have a smooth and virtually seamless transition with low additional impact on our uptime, but we ask you to continue to bear with us as there might be a bump or two. We acknowledge that the quality of our service has been lacking the last couple of weeks. It has been really stressful, we've had a lot of long nights trying to resolve backup issues, patching kernels and God knows what. We will keep you updated on the progress and what to expect as best we can. Once again we are sorry and we really want to do better. This plan is going to help us get back to the level of service we can be proud of.